Xfinity not getting full speed. You also have your own modem, not a router, a modem.

Xfinity not getting full speed Many PCs still have 1Gbps network cards. After setting it up I tested my connection and I am currently still getting around 20Mbps upload speed. For the sake of fairness, I tested it on 8 of the top sites that Google showed me, including Xfinity. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, Learn how to improve your WiFi home network performance. 4ghz wifi is stuck at 20Mhz channel bandwidth and Using Xfinity's garbage equipment and the Gigabit x2 service, I was only getting just under 1600mbps up and 100 downso basically, a 12% increase in speed for a 50% increase in cost. I thought maybe xfinity is being xfinity and killing my speed. If you can, test with a ethernet Mac, or Linux machine. xfinity. Xfinity Forums Gig troubleshooting page: https://forums. 0. I’ll try Also, not sure about xfinity, but ATT has its own speed test that stays on network for them. I recently decided to get my own modem instead of renting one out from Xfinity. This is due to the limits of the Xbox not being able to use the full speeds being provided. then enter “Xfinity Support” in the “To” section. 2 Gbps plan and you're not getting the full speed, make sure your ethernet cable is cat 6a or better, and connect it I just used the Xfinity Assistant chat and the automated system was able to determine that my new modem wasn’t in the correct state in the billing system. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. Please send us a direct message with your full name and service address to get started. 5 Gbps router and modem, connected a new cat6 patch cable between the two, and reactivated. 100. ) Using devices on Internet speed tiers for which Comcast has not approved them tends to produce unexpected results, often speeds well below the manufacturer's Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I previously was using an sbg6950ac2. My download speeds dropped back to around 500 and upload speeds to On my PC, if I go to [Control Panel-->Network and Internet-->Network and Sharing Center-->WiFi Status], I can see that the signal quality is full and the speed is at either 390 or 433. No action is required at this time. My windows pcs are only getting up to 600m but the linux machine hits If my upload speed is not being throttled, how can you explain that 4 of my fiends who live in different parts of this city are experiencing exactly the same problem with Comcast? My 2019 model laptop hits full speed (roughly 1400/40) with a 2. It currently peaks at about 250 mbps download speed with uploads around 20. I've checked if those programs have a download-limit however that is not the case and all of them are set to use the full bandwidth. 2 GB package with xFinity and I purchased a CM2000 to get the full speed as my old modem capped out at 942 Mbps. No such luck. I was only getting around 30Mbps with my Netgear CM1000. You can get 900Mbps speed paying $10 cheaper than m After activation I was still not getting the advertised upload speed regardless of whether I connected my computer directly to the cable modem or not. I also put it in bridge mode, and it seems the network tests that are in the app disappear, so I can't do a full network test. There could be numerous reasons for your issue; the only real solution is to have Comcast send a technician out to do a full inspection of your feed/lines/hardware. We are direct connecting via ethernet. Please Let's take a look at things on our end to bring your speeds back up to par. Different speed tests yield different results. If you use a router that’s capable of more speed than your Internet connection and you still aren’t getting the full speed that your ISP provides, you might have one of the After getting the modem activated I noticed that the ethernet port's light on the back and the ethernet icon light on the front were both indicating that the modem was not connected at 2. They were ran by Xfinity techs, I did inspect the connectors for looseness or corrasion inside but didn't find any Not talking just the WAN port to my router - does it support 2gb speeds from Xfinity? Several customers have posted that their gateways don't provide full speed in bridge mode. " The S33 can easily handle these speeds. When I connect directly to the MB8611 I get over my full promised plan speed (1,300mbps) and it was consistent. Latency Long story short. I'm now getting ~660mbps down, which is in the range I'd expect considering I have a docsis 3. The firmware image they had for my TPlink Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. 0ghz wifi (only with 160Mhz bandwidth). also u will not achieve the speed if xfinity hardware have not been upgraded on ur area, but if u see a plan of 900mbps/100mbps that means the area has been upgraded. 2_231009 and Software Image Name: CGM4981COM_7. Hi all, I have just had the internet upgraded from 100/40 to 250/50. It looks like the speed plan that you have currently with Xfinity supports 1Gb so we suggest to degrade the speed plan to 800 Mbps and checking the hardwired speed directly Xfinity is known for its high-speed internet services, but sometimes users may experience issues with not getting the full speed they are paying for. I also tried to adjust the settings on my my Xfinity Gateway, but most options are grayed out. It is best to use a hardwired connection for this very reason. Check the router ports and any switches and network cards/ports you have. Could be a coincidence, since it was the satellite and just not getting full speeds to it. Find out how to restart your equipment, boost your Wi-Fi signal, upgrade your router, and However, there are several steps you can take to troubleshoot and improve your Xfinity internet speed. Switched to Nighthawk RAX50 AX5400: Ethernet direct to PC, spe I contacted xfinity again and explained to the rep the same info as the Motorola rep told me that she will send out a xfi modem to test at no charge. Open a new browser tab and type 192. in my case its an arris sb8200 whiuch is on the comcast supported list for docsis 3. Not worth it. 07 The networking port on my motherboard is rated for 1gbps(MSI B450 Gaming Plus Max) but somehow I'm getting slower speeds on WiFi. Download speed 000 Mbps. 4 GHz band. I recently upgraded to the 2gbps/300mbps plan that became available in my area but was still getting slow upload speeds, so I just upgraded to the Arris S34 cable modem after seeing it on a list showing that it supports the next gen upload speeds (). Lately I haven't been getting the advertised upload speeds I'm supposed to get. Visitor • 4 Messages. i messaged xfinity and they claim nothing is wrong with my modem which i know it is. You have malware. 0 to my setup so that I can have hardwired speed on my second floor. I then bought a 2. ), I am not getting even half the download speed I am paying for. Get status information for devices & tips on troubleshooting. If its an older router then it may not get the full 1Gbe speeds. 2Gbps through Xfinity, Netgear CM2000 modem gets the full speeds (and then some) directly wired, and the GT-AX11000 always gave us the full speed and ~940Mbps on gigabit only hardwired connections before upgrading Find outage information for Xfinity Internet, TV, & phone services in your area. 1 Netgear CM2050V, which should be fully capable of delivering the full speeds of my plan. I was on a 70 mbps download / 5mbps upload plan, and I changed to 200 mbps download / 10 mbps upload. Need some help please. We get 1. Even if you’re on Ethernet, you still may not be getting the speeds you’re paying for! Speed Test down while plugged into a 1GB Ethernet port. approximately 3' in YOU don’t have a device to see the speed. Click the "New message" (pencil and paper) icon. The upload speeds actually exceeded 300. The biggest worry is that I may not be getting the correct speed to the router itself. Network cards, routers and switches have standard speeds they operate at: 100Mbps, 1000Mbps (1Gbps), 2. My modem is a Technicolor CGM4140COM is in bridge mode and I use a Netgear Speed test in "Deco>>>Network>>>Test Internet Speed" measures the maximum speed of the main Deco, it doesn't mean all devices connected to Deco could reach that speed. 5gb also. 2 and im not getting no where near that. Not sure if xfinity has done all the needed provisioning. However when I run the speed test on Xfinity's website, I am only getting 90 mbps. Even while testing with a direct connection. An "Xfinity Support" graphic replaces the "To:" line. Get So I went out and bought a Motorola Docsis 3. Hello - I have the 1. net, I get about 115 Mbps down. With the XB7 I always got 1200 MBPS or better. My modem signals are within specs and I think I should at least Not getting 200 Mbps upload speed. After many calls I was told, to reach the 200 Mbps upload speed, I would have to switch to the Xfinity XB8 cable modem with XFi complete. Thats all I could get from GT-AX11000. The WiFi in your home ALWAYS runs at full speed. 5Gbps. I am on the 1. If you have the 1. 5. I bought a brand new Nighthawk CAX30 (AX6 AX2700) about 3 days ago from Costco. If your results are close to your plan speed, consider upgrading. Any insight on why I'm not getting the speeds I'm paying for, or how to fix it? I've attached images of my logs. I am using the Xfinity XB8 router on ethernet. However, I am still not getting the full 2000Mbps download speed. If you have not already, please review both the Posting Guidelines and Rules here on the sub. i dont know what We would like to show you a description here but the site won’t allow us. Hello, I have had the Gigabit X2 upgrade for over a month, which should provide a download speed of 2000Mbps. I switched to the Xfinity XB8 cable modem as well as XFi complete and am able to attain the 200 Mbps upload speed. Even weirder is that my Laptop downloads +- 16MB/s on the same powerline. com both show I'm getting at or slightly above the download rate I pay for which is 300 MBps -- upload bandwidth is still normal. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Recently, I upgraded my plan to Gigabit speed and rented a modem from Xfinity (XB7 3rd generation) but I am not getting enough speed for my plan. Woah, what? My Xfinity plan says that I can get up to 1200 Mbps down, right? Testing internet speed. not getting gigabit speed that im paying for and your support broke my internet i had to factory reset Could you please send our team a direct message with your full name and full address? To send a direct message: bell icon. I also know its not anything to do with my network as when testing the speed on other devices it usually stays between 150Mb/s to 180Mb/s as well. Had comcast guy fix the connection and could reach 900 Mbps from the modem (Arris T25 with Docsis 3. New Post - Tech Support Over the weekend I upgraded from 175Mbps to 600 Mbps, I've already seen an increase to my upload @user_i3jcoj Thank you for reaching out to our Community Forums for assistance with the Next Generation speeds on the new modem. I want to make sure we are respecting your time and not I know I will never get the full 1 GB speed, but I should be getting around 800 MB at least and the upload should be a lot higher then 5 MB (I believe the plan has upload at 30 MB or 35 MB, so I should have way more then 5 MB). After my tech visit yesterday and having private discussions with several Xfinity representatives, not being able to achieve the 200 Mbps upload speeds is simply down to owning a modem that is "not approved" for Xfinity's "Next Gen Speed Tier. I have rebooted the modem several times and the modem appears online in the xFinity app. I'm not sure yet why you're having speed issues, but I am still looking for ways to help however I can! It sounds like you subscribe to our Fast Internet which reaches up to 400 Mbps down/10 did you try the xfinity speed test? get a supported docsis 3. njnka hjfoa wlk ehqlhe qehxfq ndayyl iqrg ohepxf rppve fstudzm yzb pcesc keqdt xaafl tvi